SMS PROGRAM
Messaging Terms
Last updated: August 24, 2026
These Messaging Terms apply to text messages sent by participating businesses using technology and managed services provided by Callume Information Technology Services.
1. Program description
When you call a participating business, an unanswered call that meets the business’s approved eligibility rules may receive an automated text acknowledging the missed call. Consent, opt-outs, exclusions, duplicate detection, and other rules may apply, so not every missed call receives a text. If you respond, the business may continue the conversation to answer questions, provide requested information, schedule service, or follow up on your inquiry.
2. Consent
Messages are sent based on your interaction with the participating business and its disclosed opt-in process. Consent to receive text messages is not a condition of purchasing any goods or services. The participating business is responsible for its offers and the relationship with its customers.
3. Frequency and charges
Message frequency varies depending on your interaction. Message and data rates may apply according to your mobile plan.
4. Opt out and help
Reply STOP to opt out. Reply HELP for help. After opting out, you may receive one final message confirming your request.
For service-specific assistance, contact the participating business whose number sent the message.
5. Delivery and carriers
Message delivery is not guaranteed and may be affected by carrier filtering, device settings, network availability, or other factors outside Callume’s control. Mobile carriers are not liable for delayed or undelivered messages.
6. Privacy
Mobile information, SMS opt-in data, and consent records are not sold or shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers only as needed to operate the messaging service. See our Privacy Policy for more information.
7. Contact
Questions about a specific message should be directed to the participating business. Callume clients may email support@getcallume.com. Our target response time is within 1 business day; Premium clients receive priority handling.